PERFORMANCE GUARANTEE
QAQC Lab and COFFEE LABORATORY
guarantee the performance of all of our products,
if used in conjunction with the manufacturers specifications and recommendations.
If you are unsure of a products application,
please contact one of our representatives by calling (866) 244-1578. We will discuss your application with you, and advise you as to it's suitability. After an initial interview, we will require a written request of suitability for application, reasonably spelling out the procedural parameters and any concerns. We will issue a written guarantee of suitability, which will be valid for 6 months from the date of purchase.
In the event of a successful claim of unsuitability, we will replace the equipment with an equally valued item, or credit the original purchase amount towards the purchase of another item, if that cost is greater than the amount originally contracted for, less any restocking fees charged for sending equipment back in less than new conditon, the amount to be determined after evaluation by QAQC Lab or COFFEE LABORATORY.
Shipping costs are the responsibility of the purchaser.
SPECIALISTS IN MOISTURE, PARTICLE CHARACTERIZATION, COLOR, AND SAMPLING
